Hostly
Privacy policy
Effective June 13, 2026. This policy explains how Hostly handles information when businesses use our hospitality ordering platform and connected tools.
Information we collect
We collect account information, business profile details, menu and venue data, order information, customer contact details provided during checkout, usage data, and support communications.
How we use information
We use information to provide and secure the Hostly platform, process ordering workflows, operate dashboards and connected MCP tools, provide support, improve reliability, and comply with legal obligations.
Sharing
We share information only with service providers needed to operate Hostly, such as hosting, database, authentication, payment, notification, analytics, and support providers, or when required by law.
Data retention
We retain information for as long as needed to provide Hostly, maintain business records, resolve disputes, enforce agreements, and meet legal or operational requirements.
Security
We use administrative, technical, and organizational safeguards to protect information. No system is perfectly secure, so businesses should use strong credentials and limit team access appropriately.
Contact
For privacy questions, contact support@gethostly.app.