Hostly

Privacy policy

Effective June 13, 2026. This policy explains how Hostly handles information when businesses use our hospitality ordering platform and connected tools.

Information we collect

We collect account information, business profile details, menu and venue data, order information, customer contact details provided during checkout, usage data, and support communications.

How we use information

We use information to provide and secure the Hostly platform, process ordering workflows, operate dashboards and connected MCP tools, provide support, improve reliability, and comply with legal obligations.

Sharing

We share information only with service providers needed to operate Hostly, such as hosting, database, authentication, payment, notification, analytics, and support providers, or when required by law.

Data retention

We retain information for as long as needed to provide Hostly, maintain business records, resolve disputes, enforce agreements, and meet legal or operational requirements.

Security

We use administrative, technical, and organizational safeguards to protect information. No system is perfectly secure, so businesses should use strong credentials and limit team access appropriately.

Contact

For privacy questions, contact support@gethostly.app.